Returns · Wallet · Loyalty for Shopify

Keep the revenue your refunds give away.

Turn returns into exchanges and store credit, and run a multi-currency customer wallet with loyalty points — all over one auditable ledger. Cash stays in your store.

.myshopify.com

Enter your store's .myshopify.com domain to start the secure install — includes a 14-day free trial.

Free to install · secure one-click setup · cancel anytime
Unspent · Overview
Good morning, Alex
Here's the revenue you kept this month.
Revenue retained
€0
Exchange rate
0%
Credit issued
€0
Recent resolutionsOutcome
#1042 · Wool coat, size MExchanged
#1038 · €88 store credit (+10%)Credit
#1032 · 320 loyalty pointsEarned
✓ STORE CREDIT
€88.00
Refund €80 · +10% bonus to keep it in-store
Redeem at checkout
Customer wallet
Store credit€96.00
Loyalty points3,250
Bonus credit€8.00
Gold tier · redeemable at checkout
Unspent Features

Everything to turn returns into retained revenue

Built for any Shopify store and configurable enough for multi-category premium brands — one engine for returns, wallet and loyalty.

Returns & exchanges

A branded returns portal, policy-driven eligibility, and inventory-aware exchange recommendations that only offer what you can ship.

Multi-currency wallet

Store credit, loyalty points and bonus credit in one customer wallet — over an append-only, idempotent ledger.

Loyalty points

Earn by spend, action and VIP tier. Points redeem to credit or apply at checkout, valued at your configured rate.

Bonus incentives

Nudge customers to keep value in-store: “Refund €80 or €88 store credit.” Choose-credit and exchange bonuses, your rules.

Native Store Credit

Cash-equivalent credit mirrors into Shopify’s own Store Credit, so it redeems at checkout with no custom code.

Available in 25 languages

Merchants can explore Unspent in their preferred language with instant switching.

How Unspent works

From return request to repeat purchase — all inside Shopify.

1

Customer requests a return

A branded portal on your storefront guides item selection and checks policy eligibility instantly.

2

Offer an exchange or bonus credit

“Refund €80 — or €88 in store credit.” Incentives nudge customers to keep value in-store.

3

They spend it at checkout

Credit lands in the wallet and redeems natively via Shopify Store Credit — revenue retained, not refunded.

One wallet, three currencies

Store credit, loyalty points & bonus — over one ledger

The Unspent ledger is the single source of truth. Cash-equivalent credit mirrors into Shopify Store Credit for one-tap checkout; points and bonus follow the rules you set; balances sync to metafields so you can build your own widgets.

Install free
Customer wallet · Retained value• Live
€0Total balance
€0Store credit
0Points
€0Bonus
Wallet activityType
+ €88.00 · Return #1038 kept as creditGrant
+ 320 pts · Order #1042 loyalty earnEarn
− €40.00 · Redeemed at checkoutRedeem
Pricing

Simple flat pricing, every feature included

Tiers differ only by monthly volume — never by features. Every plan starts with a 14-day free trial.

Basic

€19.99 / month
Flat monthly price · no per-unit fees
250 returns / month · 250 credit grants / month
  • Returns & inventory-aware exchanges
  • Store-credit wallet + native checkout redemption
  • Choose-credit & exchange incentives
  • Customer portal + account widget
  • Loyalty points & currency conversion
  • VIP tiers, multipliers & risk review
Install free
Most popular

Pro

€49.99 / month
Flat monthly price · no per-unit fees
2,500 returns / month · 2,500 credit grants / month
  • Returns & inventory-aware exchanges
  • Store-credit wallet + native checkout redemption
  • Choose-credit & exchange incentives
  • Customer portal + account widget
  • Loyalty points & currency conversion
  • VIP tiers, multipliers & risk review
Install free

Premium

€99.99 / month
Flat monthly price · no per-unit fees
Unlimited returns / month · Unlimited credit grants / month
  • Returns & inventory-aware exchanges
  • Store-credit wallet + native checkout redemption
  • Choose-credit & exchange incentives
  • Customer portal + account widget
  • Loyalty points & currency conversion
  • VIP tiers, multipliers & risk review
Install free
Free to install · core retained-revenue loop in every plan
Native Shopify appEmbedded in your admin
GDPR-readyExport & redaction built in
Secure OAuthEncrypted tokens
Ledger-backedEvery cent auditable

Stop refunding revenue away

Free to install · No credit card — includes a 14-day free trial

.myshopify.com